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Testimonials
We’ve expanded our website to include a Ratings and Reviews section for every product we offer on the site.If you are interested in what others are saying about a product, or want to write a review yourself, simply go to the product you are interested in and locate the Ratings & Review tab.
"I recommend Denver Mattresses to my patients. It helped me. Maybe it can help them."
BRIAN WIEDER M.D.,
Wyoming Brain & Spine Associates
Members of the Wyoming Neuroscience and Spine Institute
http://www.spineadvisors.com
(Non-paid endorsement)
(Non-paid endorsement)
KUDOS for the College Station Denver Mattress store. I hope the
mattress is as good as the customer service we received. Everyone
was helpful, from the person that greeted us, to the gentleman
that helped load the mattress on my husband's truck.
WOW what a wonderful experience!
Rose
Caldwell, TX
mattress is as good as the customer service we received. Everyone
was helpful, from the person that greeted us, to the gentleman
that helped load the mattress on my husband's truck.
WOW what a wonderful experience!
Rose
Caldwell, TX
I want to call your attention to your wonderful manager in the Austin,
TX store. Her name is Tabitha, and her treatment of me as a customer
is excellent. I would say that she is very valuable to your firm.
Vicki
Austin, TX
TX store. Her name is Tabitha, and her treatment of me as a customer
is excellent. I would say that she is very valuable to your firm.
Vicki
Austin, TX
I wanted to write and express my appreciation for Terry.
He not only knows his products, he was so nice to talk to.
We are enjoying our Doctor's Choice King bed set. Besides
the quality of your products, we purchased because of
Terry's helpful nature. He's an asset to your company.
Renee
Longmont, CO
My wife and I recently purchased a mattress at Denver Mattress.
It was our good fortune to be served by Naima. We want to
congratulate you for having such a splendid salesperson. It
was such a pleasure to deal with her. We have never encountered
a more professional, friendly, and well-prepared person than Naima.
We were very impressed by her product knowledge, and greatly
appreciated how thorough she was in presenting each item.
Bobby
Bryan, TX
Bryan, TX
My husband and I would like to thank you for the professional and
courteous manner in which you treated our recent purchase and delivery
of mattress. Even though there were some issues with the delivery,
you went beyond your "sales" job to deliver our purchase personally.
We truly appreciated this
Juan & Isabel
Juan & Isabel
We recently purchased a mattress set with you, and I can't
thank you enough for the great attention we got. Rick did an
outstanding job. He was extremely attentive and patient.
Thank you Again...
Very Happy Customers,
Martin & Melinda
Martin & Melinda
This is the first time that I have purchased a bed. Jerome
was willing to assist me when I first came in, and again
upon my return. He was very knowledgeable and willing to
work with me on purchasing a bed through Denver Mattress.
He made my experience a pleasant and comfortable one!
Drew
Lakewood, CO
I would just like to say how impressed we were with Denver
Mattress Company. Steve took care of us and was AWESOME!!
He was professional and actually cared about our problem.
We will always continue to buy our mattresses from Denver
Mattress. Thanks!!
Jessica
Denver, CO
Denver, CO
I just wanted to report a very positive visit with Dean late
one Saturday night at your store on North Broadway in Denver.
He was the best salesperson I've had the pleasure working with
in a long time. We are very satisfied with our new Doctor's
Choice mattress. Thanks.
Curtis
Denver, CO
Denver, CO
At a time when Customer Service is not always what we'd like,
it was a pleasure to work with Denver Mattress on West 6th Ave.
Scott and James were helpful, courteous, and informative salesmen
and the delivery men, whose names I do not know, were cheerful
and efficient. My compliments to the Personnel Department for
hiring quality employees!
Charlotte
Denver, CO
Denver, CO
Just wanted to thank James for the Great Customer Service he
showed when we shopped with Denver Mattress. It’s not often
you find a sales person that you would recommend to your
friends – but he is definitely one!
Thanks Again,
I just wanted to say that the manager Frederick of Billings, MT
gave me the BEST customer service I have ever had at ANY store.
He was extremely professional and I will go on to recommend Denver
Mattress and him personally.
Melissa
Billings, MT
I would like to thank George for being such a great help in selecting a
mattress. He answered all my questions and in a very professional
and courteous manner without trying to pressure me. A competitor
tried the pressure technique earlier in the day so I really appreciated the
fact that George was just so honest and genuinely helpful. Thank you!
Janice
Flint, MI
I wanted to take a moment to tell you how pleased I am with my new
mattress. But more importantly, what impressed me the most was the
way EVERYONE responded in the store to the few problems that came
up. We all know that things don't always go as planned but the mark
of good Customer Service is how the staff handle it. EVERYONE
from the people that answered the phones (Summer) to the salesman
(Jeffrey) to the delivery people had a wonderful "Can Do, No Problem"
attitude. I don't remember all the other names, and there were others in
the store that were great too. Oh, and by the way, I love the mattress.
You know I will give you great PR if the opportunity arises.
Thanks Denver Mattress
J.
It's been over a month now since I traded in my Madison Pillow Top mattress
for the Madison Plush. I couldn't be happier. It is everything I was looking for
in a mattress and I am finally sleeping well. I am thrilled with my purchase.
I want to thank you for your "no pressure" approach, allowing me to take the
necessary time to be a wise consumer and make the right choice. Each and
every one of you, from showroom to warehouse, was friendly and helpful. I
have recommended Denver Mattress to several friends, and I wish you
continued success. Pleasant Dreams!
Joanie
Central Point, OR
I just wanted to tell you what a wonderful employee you have in Jarred.
He wanted to make sure we got the mattress that was perfect for us and
he did a wonderful job. We did some checking with your competitors and
Jarred is the reason we came back to Denver Mattress. We love our
purchase and we will continue to do business with your company. Thanks
for hiring an employee like Jarred to represent your company. He is an
asset to your firm. Thanks.
Patty & Scott
Tulsa, OK
I want to thank you for your Central Point Mattress Co. and let you know how
fine Barry, manager, conducts his office. I was looking for the least expensive
mattress you sell. He gave me all the necessary time, showing courtesy all the
while. My friend with me expressed her opinion of how much fun the buying
process had been. He also had a contract with a moving company who takes
care of all his delivery services. The boys Troy & Gerard were right on the hour,
careful & quick and I love my new mattress. Cheers!
Marcella
Jacksonville, OR
I unfortunately had to return a mattress set to your store. Ray (manager)
was very helpful and turned a negative situation (unhappy with first mattress
purchased) into a very positive situation by helping me select a new mattress
set. I went from an angry, dissatisfied customer, to a customer who will
encourage others to visit this store for top notch customer service! Thanks!
Vicki
Clarence, IA
We purchased a mattress from your Boise store. Some problems arose
with it which we reported to your store manager, Matthew, earlier this week.
I am writing to you today to report the incredible service he and his associates
gave us!! We truly were amazed and very pleased with how they handled our
problem and gave us total satisfaction. You have an exceptional group of
employees here in Boise who are working together to give every customer
the very best service. We highly recommend them to our family and friends.
La Dera
Boise, ID
I want to make sure you are aware of two outstanding people that represent
Denver Mattress. They are Russel and Patrick. They helped my mother in-law
Lorraine find and purchase a mattress that solved her back and sleep problems.
We had some issues with the first mattress she purchased, but they solved her
problems with a new mattress that has truly given her a new lease on life. Her
back is much better and she is getting a full night sleep because of your great
mattress and help from the two gentlemen who listened to her needs and
solved her problems. Thanks. Sincerely,
Greg
Aurora, CO
Denver Mattress. They are Russel and Patrick. They helped my mother in-law
Lorraine find and purchase a mattress that solved her back and sleep problems.
We had some issues with the first mattress she purchased, but they solved her
problems with a new mattress that has truly given her a new lease on life. Her
back is much better and she is getting a full night sleep because of your great
mattress and help from the two gentlemen who listened to her needs and
solved her problems. Thanks. Sincerely,
Greg
Aurora, CO
This is just a quick testimonial note, since I wasn't exactly sure where to send it.
Just wanted to comment on my shopping experience at your Longmont, CO
location. I dealt with Terry and am more than satisfied with my purchase. I
guess I'm not the easiest customer to deal with upon occasion, but Terry went
far and above normal service standards to make sure I cam away knowing I'd
made a wise purchase. Terry's product knowledge helped me make a good
bedding selection and his willingness to work with me was refreshing. What
struck me most though, was his patience and understanding of my need to get
just the right item. Be sure you do everything you can to keep this man on your
staff. He's a definite asset to your company! Regards,
Mike
Longmont, CO
Just wanted to comment on my shopping experience at your Longmont, CO
location. I dealt with Terry and am more than satisfied with my purchase. I
guess I'm not the easiest customer to deal with upon occasion, but Terry went
far and above normal service standards to make sure I cam away knowing I'd
made a wise purchase. Terry's product knowledge helped me make a good
bedding selection and his willingness to work with me was refreshing. What
struck me most though, was his patience and understanding of my need to get
just the right item. Be sure you do everything you can to keep this man on your
staff. He's a definite asset to your company! Regards,
Mike
Longmont, CO
Well we finally got our Mattress from "Oak Express". What a luxury!
My husband usually wakes up around 4 a.m. he slept until 5:20 a.m..
I can move around and not disturb him. You have got to let everyone know
about your amazing mattress. The price was affordable and the quality is superb.
I can't say "Thank you" enough.
Betty
Albany, NY
Fort Wayne, IN
My husband usually wakes up around 4 a.m. he slept until 5:20 a.m..
I can move around and not disturb him. You have got to let everyone know
about your amazing mattress. The price was affordable and the quality is superb.
I can't say "Thank you" enough.
Betty
Albany, NY
Alan was fantastic! We had a unique problem and Alan
made sure that we were happy customers. Because of his
outstanding service, we will be furniture row customers for life!
Thanks Alan!
Andrea
Denver, CO
Thommade sure that we were happy customers. Because of his
outstanding service, we will be furniture row customers for life!
Thanks Alan!
Andrea
Denver, CO
Joshua, Jerriah, & Victoria; I think that it is very important that from a
corporate level someone acknowledges these 3 people in a formal fashion.
They have provided me with outstanding customer service, and knowledge
of the Durango beds that I look at. Very easy too work with, the two main
ingredients for their success (and! your’s on the corporate side) was communicate
between all 3 involved and organization so that everyone knew what was
going on when we walked in the store. I will always refer my friends and
family to Denver Mattress in my area and ask for specifically one of the
three sales people involved.
corporate level someone acknowledges these 3 people in a formal fashion.
They have provided me with outstanding customer service, and knowledge
of the Durango beds that I look at. Very easy too work with, the two main
ingredients for their success (and! your’s on the corporate side) was communicate
between all 3 involved and organization so that everyone knew what was
going on when we walked in the store. I will always refer my friends and
family to Denver Mattress in my area and ask for specifically one of the
three sales people involved.
Fort Wayne, IN
I just wanted to take a minute and thank you... I just saw your newest commercial offering
an extra discount to police and firefighters... my husband is both. Military always gets extra
discounts on things, which is great, but noone ever recognizes our local everyday heros that
are protecting us in our own land of the free. We bought a mattress from you not quite 2 years
ago so we are not ready to buy again soon but I just wanted to let you know that we appreciate
your support. Thank you very much!
Emily and Kip
Boise, ID
an extra discount to police and firefighters... my husband is both. Military always gets extra
discounts on things, which is great, but noone ever recognizes our local everyday heros that
are protecting us in our own land of the free. We bought a mattress from you not quite 2 years
ago so we are not ready to buy again soon but I just wanted to let you know that we appreciate
your support. Thank you very much!
Emily and Kip
Boise, ID
I just wanted to say thank you for the great service we recieved! We worked with
Jesse on 11/4/07 and he was great. we came in about an hour and a half before
closing and were there for close to an hour testing out several mattresses. Jesse
was awesome, he was very helpful and friendly and provided the right amount of
attention. He didn't hover but also made sure we weren't standing around waiting
for someone to help us. Great customer service is a rarity these days so I wanted
Denver Mattress to know how much we appreciated Jesse's help as well as everyone
else we dealt with. I would definitely refer friends to your company. Thanks again!
Erin
Boulder, CO
Jesse on 11/4/07 and he was great. we came in about an hour and a half before
closing and were there for close to an hour testing out several mattresses. Jesse
was awesome, he was very helpful and friendly and provided the right amount of
attention. He didn't hover but also made sure we weren't standing around waiting
for someone to help us. Great customer service is a rarity these days so I wanted
Denver Mattress to know how much we appreciated Jesse's help as well as everyone
else we dealt with. I would definitely refer friends to your company. Thanks again!
Erin
Boulder, CO
We just want you all to know that now not only do we believe you have a superior product but
additionally you have superior customer focus.
Jerry & Elaine
Lone Tree, CO
additionally you have superior customer focus.
Jerry & Elaine
Lone Tree, CO
